Last updated: December 2024
By downloading and using LoyalFace, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.
LoyalFace is a customer recognition service that uses facial recognition and voice analysis to identify returning customers and display their preferences to your staff. The service is provided on a subscription basis.
LoyalFace offers auto-renewable subscription options. Subscriptions are billed to your Apple ID account upon confirmation of purchase. The subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
Your account will be charged for renewal within 24 hours prior to the end of the current period. The renewal cost will be the same as your original subscription price unless otherwise notified. You can manage or cancel your subscription and turn off auto-renewal at any time by going to your Account Settings in the App Store after purchase.
If you cancel your subscription, you will continue to have access to the service until the end of the current billing period. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
*All billing and refund matters are handled by Apple. Eronka does not have access to your payment information and cannot issue refunds directly. For assistance, please contact Apple Support.
You agree to use LoyalFace only for legitimate business purposes in compliance with all applicable laws and regulations. You must obtain proper consent from customers before collecting their biometric data.
You are responsible for ensuring compliance with local privacy laws and regulations regarding biometric data collection. You must provide clear notice to customers about data collection and obtain necessary consents.
Eronka's liability is limited to the amount paid for the service in the preceding 12 months. We are not liable for any indirect, incidental, or consequential damages arising from the use of LoyalFace.
Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and customer data will be deleted within 30 days unless otherwise requested.
For questions about these Terms & Conditions, please contact us at legal@eronka.com or through our contact form.
Certain features of LoyalFace are available through in-app purchase or subscription via your Apple ID. By purchasing a subscription, you acknowledge and agree to Apple's standard Terms of Use (EULA) available at Legal - Licensed Application End User License Agreement - Apple, which apply in addition to these Terms and Conditions.